Privacy Policy
Your Data, Our Commitment
The Maestro Minds values your privacy and is dedicated to safeguarding your personal information. This terms explains what we collect, how we use it, and your rights. By using our Services, you agree to these terms.
Last updated: June 9, 2025
Introduction & Scope
Welcome to Immigos, a service of The Maestro Minds ("we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and protect the personal data of individuals ("you" or "Users") who access or use our mobile and web application (the "Platform") and related services. Purpose This Privacy Policy explains the types of personal data we collect from you, how we use it, with whom we share it, and your rights and choices regarding that data. Entity & Application • The Maestro Minds: The legal entity (to be incorporated) that owns and operates the Platform. • Immigos: The name of our immigration consultation application; not a separate corporate entity. Applicability This Policy applies to all personal data processed when you: • Register for or maintain an Account on Immigos • Use any feature of the Platform (e.g., Maestro AI chat, quick queries, document uploads, consultant bookings, SocialAI services) • Visit, browse, or interact with the mobile or web interfaces of Immigos • Communicate with us via email, in-app messages, or customer support channels Scope of Processing We act as a data controller for all personal data collected through the Platform. We may also engage trusted third-party processors (e.g., payment processors, hosting providers, AI vendors) under strict contractual terms to handle data on our behalf. Updates to This Policy We may update this Privacy Policy to reflect changes in our practices, legal requirements, or new services. When we make material changes, we will notify you by posting the updated Policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes your acceptance of the revised Policy.
Definitions
In this Privacy Policy, the following capitalized terms have the meanings set forth below: "Account" - A registered profile created by a User to access and use the Platform and Services. "Consultant" - An independent service provider (e.g., immigration consultant or lawyer) who offers professional advice through the Platform. "Controller" - The Maestro Minds, as the entity that determines the purposes and means of processing your personal data. "Cookies" - Small text files placed on your device by the Platform when you visit its pages, used to recognize your device, remember preferences, and collect usage information. "Data Processor" - A third party that processes personal data on behalf of The Maestro Minds under contract (e.g., payment processors, hosting providers, AI vendors). "Personal Data" - Any information relating to an identified or identifiable natural person, including but not limited to name, email address, phone number, payment details, IP address, and uploaded documents (including sensitive personal data). "Non-Personal Data" - Information that does not identify you or any other individual, such as aggregate usage statistics or anonymized analytics data. "Platform" - Collectively, the Immigos web and mobile applications, website, software, interfaces, and all related technology operated by The Maestro Minds. "Processing" - Any operation or set of operations performed on Personal Data, whether by automated means or otherwise, including collection, recording, organization, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, or erasure. "Services" - All services offered via the Platform, including but not limited to: • AI chat services ("Maestro AI") • Quick query responses • Document verification • Consultation booking • SocialAI content/avatar generation "Third-Party Services" - External services, tools, or integrations used by the Platform (e.g., Stripe for payments, Calendly for scheduling, HeyGen for avatar creation). "User" - Any individual or legal entity who registers for, accesses, or uses the Platform or Services. "You" - The same as "User."
Categories of Personal Data Collected
We collect the following categories of Personal Data directly from you, automatically through the Platform, and from third-party sources. Not all categories may apply to every User. Account & Profile Data: • Identity: Full name, date of birth, gender (optional) • Contact: Email address, telephone number, mailing address • Authentication: Username, password (hashed), two-factor authentication information • Profile: Profile photo, biography, preferences, social media handles Transaction & Payment Data: • Billing & Payment: Credit/debit card details, billing address, transaction history, refunds • Consultation Records: Booking details, fees paid, consultation dates and times Content & Document Data: • User-Uploaded Files: Passports, identity cards, immigration forms, financial statements, photographs, and other documents you submit for verification or AI processing • Chat & Messaging: Text, audio, or video messages exchanged with AI Services or Consultants • SocialAI Media: Voice recordings, video clips, or images used to generate AI avatars or content Usage & Technical Data: • Device Information: Device type, operating system, browser type and version, device identifiers • Log Data: IP address, timestamps, pages viewed, clickstream data, referral URLs, crash/error reports • Analytics: Interaction metrics, feature usage, performance statistics Cookies & Tracking Technologies: • Strictly Necessary: Session identifiers, authentication cookies • Performance & Analytics: Google Analytics, Firebase, Amplitude (to understand Platform usage) • Functional & Preference: Language preference, display settings • Marketing & Advertising: Third-party cookies or pixels (e.g., Facebook Pixel, Google Ads) for remarketing and ad targeting Third-Party & Public Data: • Social Login Data: Profile information, contacts, and permissions when you connect a social media account (e.g., LinkedIn, Facebook) • Publicly Available Information: Business listings, Consultant credentials, publicly posted ratings or reviews Sensitive Personal Data: • Special Categories: Immigration status, legal case details, or other data that may be considered sensitive under applicable data protection laws • Biometric Data: Any biometric or facial recognition data derived from Media uploads used for avatar creation (subject to additional consent where required) How We Collect This Data: • Directly from You: When you register, book services, upload documents, or communicate via the Platform. • Automatically: Via cookies, server logs, in-app analytics, and device identifiers when you interact with the Platform. • From Third Parties: Through Payment Processors, SocialAI vendors (e.g., HeyGen), or public data sources when you authorize such connections.
Purposes of Processing & Legal Basis
We process your Personal Data for the following purposes. Where applicable, we indicate the legal basis for each category of processing under applicable data protection laws (e.g., PIPEDA, GDPR). Provision of Platform Services: • What: Registration, authentication, booking consultations, AI chat, document verification, SocialAI avatar creation. • Why: Necessary to perform our contract with you and provide the services you request. • Legal Basis: Contractual necessity. Payment Processing & Billing: • What: Collecting and storing payment details, processing transactions, issuing refunds. • Why: To facilitate payments for Services and comply with financial and tax regulations. • Legal Basis: Contractual necessity; legal obligation. Account Management & Support: • What: Enabling password resets, account recovery, customer support communications, and service notifications. • Why: To maintain your Account, troubleshoot issues, and keep you informed about service updates or changes. • Legal Basis: Contractual necessity; legitimate interests (ensuring platform security and user support). Personalization & User Experience: • What: Storing preferences, recommending relevant content, customizing UI language or display settings. • Why: To improve usability and tailor the Platform to your needs. • Legal Basis: Legitimate interests (enhancing user experience); consent where required. Analytics, Research & Platform Improvement: • What: Collecting Usage & Technical Data (analytics, crash reports, feature usage). • Why: To analyze Platform performance, diagnose errors, develop new features, and optimize Services. • Legal Basis: Legitimate interests (improving and securing our Platform). Marketing Communications: • What: Sending newsletters, promotional offers, in-app announcements, and event invitations. • Why: To inform you about new Services, features, and promotions. • Legal Basis: Consent (you may opt in or opt out at any time); legitimate interests (for non-promotional service updates). Fraud Prevention & Security: • What: Monitoring for suspicious activity, enforcing Terms, preventing unauthorized access or abuse. • Why: To protect our Platform, your data, and other Users. • Legal Basis: Legitimate interests; legal obligation. Compliance & Legal Obligations: • What: Responding to lawful requests from courts, regulators, or law enforcement; maintaining records for tax, audit, or regulatory compliance. • Why: To comply with applicable laws and regulations. • Legal Basis: Legal obligation. Sharing with Consultants & Vendors: • What: Transmitting User-Uploaded Documents, AI inputs, and booking details to Consultants or approved vendors. • Why: To enable delivery of the Services you request. • Legal Basis: Contractual necessity. Data Retention & Deletion: • What: Retaining Personal Data for the period necessary to fulfill the above purposes, comply with law, resolve disputes, or enforce our agreements. • Why: To meet legal retention requirements and maintain business records. • Legal Basis: Legal obligation; legitimate interests (recordkeeping).
How We Collect Data
We collect Personal Data and Non-Personal Data about you in the following ways: Directly from You: • Account Registration & Profile: When you sign up for an Account or update your profile, you provide information such as your name, email address, phone number, profile photo, payment details, and any other fields required for registration or service delivery. • Service Interactions: When you use AI chat, submit quick queries, upload documents, or book consultations, you supply the content of your questions, documents, messages, ratings, and feedback. • Communications: When you correspond with us via email, in-app chat, or customer support channels, we collect the content of those messages and any attachments you send. Automatically from Your Device & Usage: • Logs & Diagnostics: We automatically collect server logs and error reports (e.g., crash reports) that may include IP address, device type, operating system version, app version, timestamps, and usage analytics. • Cookies & Similar Technologies: We use cookies, web beacons, pixels, local storage, and similar technologies to track your interactions with the Platform. These help us remember your preferences, maintain your session, measure performance, and serve personalized content. • Analytics & Performance Data: We collect anonymized or pseudonymized usage data (page views, feature usage, click paths) to understand how the Platform is used and to improve our services. From Third-Party Integrations & Vendors: • Social Media & OAuth Providers: If you connect your LinkedIn, Facebook, or other social accounts for SocialAI or profile import, we receive the data you authorize (e.g., name, avatar, email, posts) under the provider's OAuth terms. • Payment Processors: When you make payments, we receive your payment confirmation and basic transaction details (amount, date, currency) from our processor (e.g., Stripe). We do not store full card details—those remain with the processor. • Hosting & Infrastructure Providers: Our cloud and database providers (e.g., AWS, MongoDB) collect certain operational and security logs on our behalf. • AI & Avatar Vendors: We transmit the content and metadata you submit (text inputs, uploaded images or videos) to third-party AI vendors (e.g., HeyGen) strictly to generate avatars or AI outputs. From Public or Purchased Sources: • Consultant Directories & Licensing Bodies: We may obtain publicly available information about Consultants (e.g., names, credentials, contact details) from licensing bodies or professional directories to populate our consultant listings. • Marketing & Enrichment Services: With your consent, we may use third-party services to enrich or verify contact and profile data (e.g., business email verification, address normalization).
Cookies & Tracking
What Are Cookies and Tracking Technologies? "Cookies" are small text files placed on your device when you visit a website or use an app. We also use similar tracking technologies—such as web beacons, pixels, local storage, and SDKs—to collect usage data, remember preferences, and deliver a more personalized experience (collectively, "Tracking Technologies"). Types of Cookies and Their Purposes: We use the following categories of cookies and Tracking Technologies: Strictly Necessary Cookies: • Required for the basic operation of the Platform (e.g., maintaining your Account session, processing payments). • Cannot be disabled via settings; without them, some features will not function. Performance & Analytics Cookies: • Collect anonymous information about how you use Immigos (pages visited, time spent, error logs). • Help us monitor Platform performance, diagnose issues, and improve your experience. • Examples: Google Analytics, Firebase Analytics. Functionality Cookies: • Remember your preferences and choices (language, region, notification settings). • Provide enhanced, personalized features. Marketing & Advertising Cookies: • Track your activity across the Platform and other sites to deliver relevant ads and measure ad performance. • May also be used to build remarketing audiences for our ad campaigns. • Examples: Facebook Pixel, Google Ads Remarketing. Third-Party Tracking: • We may allow third-party partners (advertising networks, analytics providers, social media platforms) to set and read their own cookies when you visit or use the Platform. • These third parties collect information about your online activities over time and across different websites or apps. Your Choices & Controls: • Browser/Device Settings: You can usually configure your browser or device to block or delete cookies. Please refer to your browser's "Help" menu for instructions. • Do Not Track: Some browsers support a "Do Not Track" signal. Our Platform honors these signals when technically feasible. • Cookie Consent Banner: On your first visit, you'll see a banner allowing you to accept all cookies, reject non-essential cookies, or customize your preferences. • Mobile Push Tokens: You may opt out of push notifications and associated tracking in your device settings. Consequences of Disabling Cookies: • Disabling strictly necessary cookies will prevent you from logging in, booking consultations, or using critical Platform features. • Disabling performance or marketing cookies may reduce the quality of recommendations and ads you see, but will not prevent core functionality. Updates to Cookie Practices: • We may update our use of Tracking Technologies as new privacy regulations emerge or as our services evolve. • We will notify you of material changes by updating this section and the "Last updated" date at the top of this Privacy Policy.
Data Sharing & Disclosure
We do not sell your Personal Data. We share your information only as described below and in our Privacy Policy. With Consultants & Service Providers: • Consultants & Vendors: When you request Services (e.g., quick query, document verification, live consultation), we disclose only the minimum Personal Data and User Content necessary for the selected Consultant or approved vendor to perform that Service (for example, your name, contact details, submitted documents, and question details). • Document Verification Vendors: If you use our document-verification feature and we engage a third-party specialist, we share the documents and related data strictly under contract and confidentiality terms. With Third-Party Processors: • Payment Processors: Your billing and transaction details are shared with our PCI-compliant payment processor (e.g., Stripe) to complete payments and refunds. • Hosting & Infrastructure Providers: We store and process your data on secure servers (e.g., AWS, MongoDB Atlas) under data-protection agreements. • AI & Analytics Vendors: We may share anonymized or pseudonymized usage data, chat transcripts, and document metadata with AI model providers (e.g., OpenAI, HeyGen) and analytics services to improve our AI, content and user experience. Legal & Safety Disclosures: • Compliance with Laws: We may disclose your Personal Data if required to comply with a legal obligation (e.g., court order, subpoena, government request) or to protect the rights, property, or safety of The Maestro Minds, our Users, or the public. • Fraud Prevention & Security: We may share data with fraud-prevention services or law-enforcement authorities to detect, prevent, or investigate fraudulent or illegal activities. Business Transfers: • In the event of a merger, acquisition, reorganization, or sale of The Maestro Minds or its assets, your Personal Data may be transferred to the acquiring entity or successor. We will require the successor to honor this Privacy Policy and provide the same level of data protection. Aggregated & De-Identified Data: • We may aggregate and de-identify User data for reporting, research, analytics, and product improvement. Such aggregated or anonymized data is not considered Personal Data and may be used or shared for any purpose without restriction. Your Choices & Controls: • Whenever we share data (e.g., with Consultants or third-party AI vendors), we aim to let you control which Services you use. If you choose not to use a particular Service, we will not share your data for that purpose. • You may always review and delete your Account or uploaded data (subject to our retention policies) as described in Section 11 (User Rights & Controls).
International Data Transfers
Cross-Border Processing: • Your Personal Data may be transferred to, stored, and processed in Canada or in other countries in which our service providers (Data Processors) operate. Those countries may have data protection laws that differ from those in your jurisdiction. Safeguards: Whenever we transfer Personal Data outside of Canada or your home jurisdiction, we will implement appropriate safeguards, such as: • Standard Contractual Clauses approved by relevant data protection authorities • Data-processing agreements requiring recipients to maintain at least the same level of protection as required under this Policy • Only transferring to recipients certified under recognized frameworks (e.g., Privacy Shield-like mechanisms, where available) Your Rights & Choices: • You may withdraw consent to certain transfers at any time, subject to legal or contractual restrictions. If you object, please contact us (see Section 14) and we will discuss alternative arrangements. Regulatory Requirements: • We will comply with applicable laws governing international transfers, including PIPEDA (Canada), GDPR (EU) adequacy requirements, and any other jurisdictional rules. Data Residency Requests: • If you require your data to remain within a specific jurisdiction for legal or regulatory reasons, please contact us at support@themaestrominds.com to discuss whether we can accommodate your request. Updates to Transfer Practices: • We may modify our data transfer mechanisms as regulations evolve. Any material changes affecting transfers will be reflected in this section and noted via the "Last updated" date.
Data Retention & Security
Data Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legitimate interests. In general: • Account Information (name, email, profile): retained until you delete your Account, plus an additional five (5) years for recordkeeping and audit purposes. • Transaction & Payment Data (fees paid, invoices): retained for seven (7) years to satisfy tax and accounting requirements. • Document Uploads & Attachments (passports, IDs, financial documents): retained for one (1) year following completion of the related Service, unless a longer retention period is required by law or you request earlier deletion. • AI Chat & Consultation Logs (chat transcripts, messages, notes): retained for six (6) months for quality assurance and platform improvement, after which they are anonymized or securely deleted. • Analytics & Usage Data (logs, cookies, performance metrics): retained in aggregated or anonymized form indefinitely; individual records are purged within twelve (12) months. We may retain certain data beyond these periods if required by law or to protect our legal rights. Security Measures: We implement administrative, technical, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, or destruction, including: • Encryption in Transit & at Rest: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS). Sensitive data stored on our servers is encrypted with AES-256 or comparable encryption. • Access Controls: Personal Data is accessible only to authorized personnel and third-party processors who require it to perform their duties. We use role-based permissions, strong authentication, and regular access reviews. • Regular Audits & Testing: We conduct periodic security assessments, vulnerability scanning, and penetration testing to identify and remediate potential weaknesses. • Secure Development Practices: Our software development lifecycle incorporates security reviews, code analysis, and dependency management to minimize risks. • Incident Response & Monitoring: We maintain a formal incident response plan, real-time system monitoring, and logging to detect, investigate, and contain security events. No Absolute Guarantee: While we strive to protect your Personal Data using reasonable and appropriate measures, no system or network can be completely secure. You acknowledge and accept that The Maestro Minds cannot guarantee absolute security of your data. Breach Notification: In the unlikely event of a security breach affecting your Personal Data, we will notify you and relevant regulatory authorities as required by applicable law, including: • The nature and scope of the breach • The types of data affected • The steps we have taken to contain and remediate the breach • Recommended actions you may take to protect yourself Notifications will be provided without undue delay and, where feasible, within the timeframe required by law.
Security Measures
The Maestro Minds takes the protection of your Personal Data seriously and implements reasonable technical, administrative, and physical safeguards designed to: Prevent Unauthorized Access, Disclosure, or Misuse: • Encryption in transit (e.g., TLS/HTTPS) for all data exchanged between your device and our servers. • Encryption at rest (e.g., AES-256) for stored data, including backups. • Role-based access controls and least-privilege principles for internal staff and contractors. • Secure authentication mechanisms (e.g., hashed passwords, optional two-factor authentication). Ensure Data Integrity & Availability: • Regular vulnerability scanning and penetration testing of our infrastructure and applications. • Automated monitoring and alerting for suspicious activity or anomalies. • Routine patch management and software updates to address security vulnerabilities. • Redundant hosting and backup strategies to minimize downtime and data loss. Vendor & Third-Party Security: • Data Processing Agreements requiring our vendors and service providers (e.g., payment processors, hosting providers, AI vendors) to maintain comparable security standards. • Periodic audits or assessments of critical third-party partners. Employee & Contractor Training: • Mandatory security and privacy awareness training for all employees, consultants, and contractors with access to Personal Data. • Confidentiality agreements and background checks where appropriate. No Absolute Guarantee: While we strive to protect your data with "industry-standard" practices, no system or transmission over the Internet is completely secure. You acknowledge and accept that: • The Maestro Minds cannot guarantee the absolute confidentiality, integrity, or availability of your data. • We are not liable for any unauthorized access, disclosure, or loss beyond our reasonable control. Incident Response & Breach Notification: • We maintain an incident response plan to investigate, contain, and remediate any security incidents. • In the event of a confirmed breach affecting your Personal Data, we will notify you and any applicable regulators as required by law, including details of the breach, data involved, and mitigation steps.
User Rights & Choices
You have certain rights regarding your Personal Data under applicable privacy laws. To exercise any of the following rights, please contact us as described in Section 14 (Contact Information). Access & Portability: • Right to Access: You may request confirmation of whether we process your Personal Data and obtain a copy of that data. • Data Portability: Where technically feasible, you may request that we provide your Personal Data to you or another controller in a structured, commonly used, machine-readable format. Correction & Update: • If your Personal Data is inaccurate or incomplete, you may request that we correct or update it. You can also update certain information directly in your Account settings. Deletion ("Right to Be Forgotten"): • You may request that we delete your Personal Data in our possession, subject to our legal obligations and legitimate business needs (for example, to comply with tax or record-keeping requirements). • To request deletion of uploaded documents or chat transcripts, please specify which items you wish to remove. Restriction & Objection: • Restriction: You may ask us to restrict processing of your Personal Data if you contest its accuracy or believe it has been unlawfully processed. • Objection: You may object to processing based on our legitimate interests; we will cease such processing unless we demonstrate compelling legitimate grounds that override your interests. Withdraw Consent: • Where we rely on your consent to process Personal Data (for example, marketing communications or non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect processing carried out prior to withdrawal. Marketing & Communications Preferences: • You may opt out of promotional emails, newsletters, or SMS at any time by following the unsubscribe link or adjusting your notification settings in your Account. • Even if you opt out of marketing, we may still send you administrative messages relating to your Account or the Services. Cookies & Tracking Controls: • You can manage or disable cookies via your browser or device settings. Note that disabling "strictly necessary" cookies may impair functionality. Complaint to a Supervisory Authority: • If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority (for Canadian users, the Office of the Privacy Commissioner of Canada).
Children's Privacy
No Targeting of Minors: • The Platform is not directed to individuals under eighteen (18) years of age (or the age of majority in your jurisdiction). We do not knowingly solicit or accept Personal Data from minors below the applicable age of consent. Parental Consent: • If you are a parent or legal guardian and become aware that your minor child has provided us with Personal Data without your consent, you may contact us (see Section 14) to: - Review the Personal Data collected - Request deletion of that data - Withdraw any consent you have previously provided for its collection or processing Deletion of Minor Data: • Upon receipt of a verifiable parental request, we will securely delete all Personal Data pertaining to the minor from our active systems and our backups within 30 days, unless retention is required by law. Limited Features for Minors: • Minors should use the Platform only under the supervision of a parent or guardian, and only to the extent permitted by applicable law and our Terms. Reporting Violations: • If you believe we have inadvertently collected Personal Data from a minor without parental consent, please immediately notify us at support@themaestrominds.com so we can take prompt corrective action.
Data Deletion & Account Termination
User-Initiated Deletion: You may delete your Immigos account and request permanent deletion of all associated Personal Data at any time by either: • Navigating in the Immigos app to More → Profile → Delete Account, and following the on-screen instructions; or • Sending a written request to support@themaestrominds.com with the subject line "Delete My Data." Scope of Deletion: Upon receipt of a valid deletion request, we will permanently delete from our active systems: • Your Account profile information (name, email, phone, address, profile photo) • All User Content you have uploaded or generated (questions, documents, chat logs, AI inputs/outputs, ratings, feedback) • Any other Personal Data not legally required to be retained Retention of Required Records: Notwithstanding the foregoing, we may retain certain data to comply with legal, tax, accounting, or auditing obligations. Such data will be: • Retained only for the minimum period required by law; and • Securely deleted or irreversibly anonymized as soon as the legal retention period expires Backup Systems & Timeline: • Active system deletion will be completed within 30 days of a valid request • Data stored in backups or archival systems will be purged or de-identified within 90 days of the request Irreversibility & Effect on Service: Once deletion is complete: • You will no longer be able to access your Account or recover any deleted content • Any pending transactions or bookings will be canceled, and applicable refund policies will apply Company-Initiated Termination: • We may suspend or terminate your Account and delete your data if you breach these Terms, engage in prohibited conduct, or for any other reason at our sole discretion. In such cases, we will follow the same deletion procedures outlined above, except where we are required to retain data under applicable law. Questions & Assistance: • If you have any questions or need assistance with the deletion process, please contact us at support@themaestrominds.com. We aim to respond to all deletion requests within 10 business days.
Changes to This Privacy Policy
Right to Update: • We may modify or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the features of the Platform and Services. Notification of Material Changes: If we make material changes that significantly affect how we handle your Personal Data, we will: • Post the updated Privacy Policy on the Platform with a new "Last updated" date; and • Where required by law or if the change is particularly significant, send you an email or in-app notification highlighting the key revisions. Your Continued Use: • Your continued use of the Platform or Services after we post an updated Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated terms, you must stop using the Platform and may request deletion of your account and Personal Data as provided in Section 11. Policy Versioning: • We maintain a history of prior versions of this Privacy Policy. If you would like to review an earlier version, please contact us at support@themaestrominds.com and specify the date or version you wish to see.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Data Protection Officer The Maestro Minds Email: support@themaestrominds.com Address: 128 King Street North, Waterloo, ON, Canada General Inquiries and Support Email: support@themaestrominds.com Mailing Address The Maestro Minds c/o Immigos 128 King Street North, Waterloo, ON Canada Please include "Privacy Request" in the subject line of your email and provide sufficient detail to help us address your inquiry promptly. We aim to respond to all legitimate requests within thirty (30) days.